Information We Collect
At Havoc Storm Quinor Architecture, we collect information to provide better services to our clients:
- Personal Information: Name, email address, phone number, and mailing address when you contact us or request our services
- Project Information: Details about your architectural and design requirements, property information, and project specifications
- Communication Records: Correspondence, meeting notes, and consultation records related to your projects
- Website Data: IP address, browser type, pages visited, and time spent on our website through cookies and analytics
How We Use Your Information
We use the collected information for the following purposes:
- Provide architectural design, interior design, and consulting services
- Communicate about project progress, schedules, and deliverables
- Process payments and manage contracts
- Improve our services and develop new offerings
- Send updates about our services (with your consent)
- Comply with legal obligations and professional standards
Information Sharing
We respect your privacy and do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: With contractors, consultants, and vendors who assist in project delivery
- Legal Requirements: When required by law, regulation, or legal process
- Professional Partners: With engineers, contractors, and other professionals involved in your project
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
Data Security
We implement appropriate security measures to protect your personal information:
- Secure data storage and transmission protocols
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Professional confidentiality agreements with all staff and contractors
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- File a complaint with the Privacy Commissioner of Canada
Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. We use:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Preference cookies to remember your settings
Retention Period
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Meet professional and legal obligations
- Resolve disputes and enforce agreements
- Comply with architectural licensing requirements
Project records are typically retained for 7-10 years after project completion as per professional standards.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to active clients
- Including notices in project communications
